HF Launches ‘Consultation Group on the Institutionalization of Public Opinion’

- HF encourages public ideas for its operational improvements and new businesses

Korea Housing Finance Corporation (HF, CEO Lee Jung-Hwan) announced on April 26, 2018, that it has established the 'Consultation Group on the Institutionalization of Public Opinion' to encourage the public to actively participate in its new businesses and operational improvements.  

The consultative body is made up of the heads of HF business divisions. During its quarterly meeting, they will discuss public opinions collected through various channels, ranging from its homepage to its polls and customer surveys, customer suggestions and comments, and meetings with civic groups, and come up with improvement measures. 

HF is going to reflect the results of such consultations in its product development and operational improvement measures, and will post the Consultation Group's proceedings on its webpage, sharing them with the general public.

An HF official said, “We will hold the consultation meeting on a regular basis to lead the voices of the people into ideas to improve our operational system.”

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HF Executive Director Chung Chae-Sun (Head of Public Value Management Division, fifth from left) posed for a photo with participants at the launch ceremony of the Consultation Group on the Institutionalization of Public Opinion. The ceremony was held on the 26th floor of BIFC on the 25th.